Boots Hearingcare Reviews

Boots Hearingcare has an overall rating of 4.5 based on 95 reviews. Customer feedback on Boots Hearingcare is mixed: Boots Hearingcare reviewers highlight positive aspects like excellent customer service, wide range of products, competitive pricing, which strongly appeal to individuals seeking hearing aids and related accessories. However, Boots Hearingcare is often criticized for its long shipping times, limited return policy, occasional stock issues.

4.5/5.0

95 reviews

5 Stars

77

4 Stars

10

3 Stars

1

2 Stars

5

1 Star

7

All Boots Hearingcare Reviews (95)
bigostrich793
January 31, 2023
"Supportive Service from Chris at Boots Colosseum"
Chris Lambert at Boots Colosseum in Cheshire Oaks was incredibly thoughtful and helpful. He really went above and beyond to assist my mum in picking out the right hearing aids, and we believe they’ll make a huge difference.
enigma.creations1975
January 31, 2023
"Great Experience with the Audiologist"
The audiologist was excellent and detailed in his approach. He made sure to explain all the steps as he worked through the process. He was straightforward and didn’t pressure you into any choices.
Batrlking
January 31, 2023
"Friendly and Informed"
They were really knowledgeable, super polite, and totally understanding of what I was worried about. The consultation went at a speed that suited me just fine. I’d definitely recommend them!
Milton.Lee
January 31, 2023
"The woman detailed the hearing..."
The woman detailed the hearing aids in a really clear way. She did a great job explaining everything.
bigswan772
January 31, 2023
"Super friendly team"
The team is super friendly. They communicate well and are quite helpful.
lazymeercat491
January 31, 2023
"Still waiting on the hearing aids..."
I’m still waiting on my hearing aids, but the two consultations I had before were top-notch. The practitioner was super friendly, really knowledgeable, and quite efficient.
yellowfrog413
January 31, 2023
"My experience with the audiologist was..."
The audiologist I worked with was super professional and clear with the info he provided. Plus, the way he handled my situation was really impressive.
Ida.Jones
January 31, 2023
"Great Experience with the Hearing Test"
I had a really positive experience during my hearing assessment with the audiologist, who I think was named Josh. He got that I have significant hearing loss, which I mentioned is from my 20 years of service on tanks. He acknowledged my hearing issues but reassured me that I’m not beyond help. I’m ready to give the 60-day trial of your hearing aids a shot since I’ve hit a wall with this situation. Josh was super helpful and provided a lot of useful info. I’m looking forward to getting the aids on February 13th.
ticklishsnake231
January 30, 2023
"Joseph Page, Audiologist at Metro Center"
Joseph Page is a top-notch audiologist at the Metro Center. He’s a really nice guy, super friendly, and he breaks everything down in simple terms. Overall, the service was fantastic!
PaulaGardner
January 30, 2023
"Thoughts on Boots Hearing Care"
I had a great time at Boots hearing care. Freya, the audiologist, was super helpful. I was seen right on schedule, and she really took the time to listen to everything I wanted to share. Plus, she explained things in a way that made it all clear to me.
Terrence.Johnson
January 30, 2023
"Chester Boots Experience"
I visited the Boots store at Cheshire Oaks to pick up my hearing aids from Chris, but I was let down. I tried calling about an issue, but couldn’t secure an appointment. Then I reached out to Boots Hearing Care, and they set me up with Grace in Chester. She was really fantastic and went above and beyond to help me get what I needed. I’d definitely give her top marks; she truly puts her clients first. Thanks a bunch!
bigbutterfly479
January 30, 2023
"My Earlier Review of Boots Hearingcare..."
I had earlier shared my thoughts on Boots Hearingcare about them not sticking to an agreement. They replied with, "please give us a call to discuss this further." I made the call and was informed that a woman would get back to me, but she never did. Watch out for this company. Their customer service is terrible and not reliable. Look for other options for your hearing needs.
akmalif11
January 30, 2023
"Helpful and Informed Team"
The team is super helpful and knows their stuff. They gave a solid demo of the hearing aids.
AnnJennings
January 30, 2023
"Fantastic service..."
The audiologist did a great job explaining everything and was just delightful - a real pro at sales! She was more than willing to spend the time I required.
lyonsd2222
January 30, 2023
"Ben's Attention to Detail Was Impressive..."
Ben showed great thoroughness during my hearing assessments. He went over the ups and downs of dealing with hearing issues. Plus, he gave me sound advice about my hearing challenges. I've followed Ben's suggestions, and I'm optimistic this will benefit me in the future. Cheers, Gareth Cooper.

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